Hand shower head & Fixed shower head
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FAQs
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What if I have a fixed wall-mounted shower?
We offer both types of shower heads. You can either buy a Wall shower head from us or buy one of our kits to easily convert your wall shower into a handheld shower without having to call a professional. Installing our Wall Adapter Kit is a breeze. Check out our installation guides for more information.
What are the different modes of shower heads?
Stonestream shower heads offer multiple spray modes for a customized showering experience. Here's the breakdown:
Core Modes: StoneStream comes standard with rainfall, massage, and jetting modes.
Variety of Options: Some models expand on these, offering up to 9 modes & 10 modes spray patterns, including variations on the core modes and features like mist or a pulsating massage.
Understanding the Modes:
Rainfall: This mode mimics a gentle shower with a wide, relaxing spray.
Massage: Pulsating jets of water provide a soothing massage experience.
Jetting: This mode delivers a powerful, concentrated stream for targeted cleaning or a more invigorating shower.
How to use Shower heads In different modes?
Most Stonestream shower heads feature a Selector that you can easily rotate to select your desired spray pattern. Simply turn the dial until the indicator points to the mode you want, and enjoy!
How shower filtration process works?
Inlet & Filter: Shower water enters and flows through a replaceable filter cartridge or stones packed with media like activated carbon or KDF.
Trapping Impurities: Activated carbon traps chlorine and other contaminants through adsorption (sticking to its surface). KDF uses a more complex process to remove chlorine, heavy metals, and bacteria.
Clean Water Exit: Filtered water exits the cartridge or stones and travels through the shower head.
Filter Maintenance: Replace the filter cartridge or stones regularly in every 90 days recommended.
Does shower head come with any warranty?
Yes! We offer a full year warranty on all of our shower head models. We're so confident in our products that we offer a hassle-free warranty; if you'll find a flaw in any of our shower heads, not only that we'll send you a new one right on the spot, you won't have to return the faulty shower head back to us.
What if my shower head arrived faulty?
No worries, we got you covered. We offer a hassle-free exchange policy - in case your shower head arrived faulty in any way or you experience any issues with your shower head during the first year of use - you simply need to contact our team via our contact us page and let them know. We'll instantly send a new shower head your way, no questions asked, and no need to return the faulty shower head. This is why you won't see return shipping label in our packages. You simply don't need it. It's as simple as that.
Can I use your shower head in my RV/Camper/Trailer?
Most of our shower heads can be used in motorhome showers (RVs, trailers or campers), however, some models that features the Stop button are incompatible with some types of showers. If you wish to use StoneStream in your motorhome please make sure to purchase a model that doesn't feature the Stop button.
Feel free to place your order and ask our team to send you a motorhome compatibale showerhead that works with RVs, trailers, campers and other types of motorhomes.
Shower Filters
FAQs
What is a shower filter?
A shower filter is a device attached to your showerhead that helps remove impurities from your shower water. These impurities can include chlorine, heavy metals, and sediment.
How to install Shower filters?
Turn off the water supply.
Remove the showerhead.
Attach the shower filter.
Remove any washers or gaskets from the showerhead and install them on the new shower filter.
Flush the shower filter for 30 seconds to 1 minute before using it.
For more detailed information click here
How does a shower filter work?
Shower filters typically use a combination of filtration media, such as activated carbon and KDF (Kinetic Degradation Fluxion), to trap or neutralize contaminants. Activated carbon removes chlorine and other chemicals, while KDF helps remove heavy metals.
Do shower filters work with all types of showerheads, including fixed wall-mounted showerheads?
Most shower filters are designed to be compatible with a wide variety of showerheads, including fixed wall-mounted models. However, it's always a good idea to check the manufacturer's specifications to ensure compatibility with your specific showerhead.
How often do I need to change the filter cartridge, and where can I buy replacements?
The frequency of filter cartridge replacement depends on the specific filter model and your water quality. Typically, replacements are needed every 4-6 months. To find the find replacement cartridges click here.
Shower Accessories
FAQs
What are the benefits of a 1.5m shower hose?
A 1.5m hose offers greater freedom of movement in the shower, allowing you to easily reach all areas of your body or rinse off the shower walls.
How to Install Hose?
Turn off the water supply.
Remove the old showerhead and hose.
Install the new shower hose.
Attach the new or old showerhead.
For more detailed information click here
What does a 3-way shower diverter do?
A 3-way diverter allows you to switch the water flow between a fixed showerhead, a handheld showerhead, or both simultaneously
Is a diverter necessary for using a handheld showerhead?
Not all handheld showerheads require a diverter. Some connect directly to the existing shower arm. However, if you want to switch between a fixed and handheld showerhead, a diverter is necessary.
How to install 3-way shower diverter?
Turn off the water supply.
Remove the old shower diverter.
Install the new diverter valve.
Attach the shower head and hose.
for more detailed information click here
How well do suction shower head holders work?
Suction holders can be a great option for renters or those who don't want to drill holes in their tiles. The effectiveness depends on the surface and weight of the showerhead. They work best on smooth, non-porous surfaces like ceramic tile.
Can a suction holder support a heavy showerhead?
Check the weight capacity of the specific holder you choose. Most can handle standard showerheads, but not all will support particularly heavy rain showerheads.
How to install suction?
Clean the surface.
Mark the location.
Apply the adhesive.
Press and hold for 30 seconds to 1 minute.
What does a shower adapter do?
A shower adapter allows you to connect a showerhead with a different thread size to your existing shower arm.
How do I know what size adapter I need?
Most showerheads and shower arms use a standard ½ inch thread connection. However, some may have a different size. Measure the threads on both the showerhead and shower arm to determine the correct adapter size.
How to install shower adapter ?
Turn off the water supply.
Install the shower Adapter in shower arm holder.
Attach the shower hose to the holder.
Attach the showerhead to the hose.
For more detailed information click here
What are the benefits of a shower head arm?
A shower arm extends the showerhead away from the wall, providing a more comfortable showering experience, especially for taller individuals.
How to install shower arm?
A shower arm extends the showerhead away from the wall, providing a more comfortable showering experience, especially for taller individuals.
Are sticky wall mounts strong enough to hold a handheld showerhead?
Similar to suction holders, the effectiveness depends on the surface and weight of the showerhead. Ensure the adhesive is rated for use in a bathroom environment with exposure to moisture.
How do I remove a sticky wall mount without damaging the tile?
Most manufacturers recommend using a hairdryer to heat the adhesive, allowing for easier removal. You can also use a putty knife or floss to carefully scrape away the adhesive residue.
How to install wall mount?
Clean the surface.
Mark the location.
Apply the adhesive.
Press and hold it in place for 30 seconds to 1 minute.
Make sure the surface is warm (around room temperature) before applying the adhesive.
What are the benefits of a shower scalp massager?
A scalp massager can improve circulation, promote relaxation, and help remove dead skin cells and product buildup from the scalp.
Are scalp massagers difficult to use?
No, scalp massagers are typically handheld and designed for easy use in the shower. Simply apply gentle pressure while moving the massager in circular motions across your scalp.
Kitchen
FAQs
What is the Stonestream 360° Kitchen Faucet?
The StoneStream™ 360° Kitchen Faucet is a versatile attachment that offers a 360-degree range of motion to reach every corner of your sink, complete with three water flow settings for various cleaning needs.
How does the 360-degree swivel feature help with cleaning?
The faucet's ability to twist and bend allows you to direct water flow to any part of the sink, making it easy to clean large pots and pans or rinse away debris from all angles without splashing.
What are the three water flow modes available on this faucet?
You can switch between a soft aerated stream for gentle rinsing, a high-pressure spray for tough grime, and a standard stream for everyday tasks like filling pots.
Is the Stonestream™ 360° Kitchen Faucet difficult to install?
No, it's designed for easy installation. It can be screwed on to most standard faucets without the need for tools, making it a practical upgrade for your kitchen or bathroom.
Will this faucet extender fit my existing kitchen faucet?
The Stonestream™faucet is compatible with most standard faucet sizes. You can check the specifications against your faucet's dimensions to ensure a good fit.
Can I use this faucet in my bathroom as well as my kitchen?
Yes, its versatile design allows for use in both the kitchen and the bathroom, making it a multipurpose tool for your home.
Is the Stonestream faucet made of durable materials?
Yes, it's constructed from high-quality stainless steel with a multi-layer electroplating process to resist rust, fading, and corrosion.
General FAQs
Will shower head fit my shower pipe or hose?
The shower head connector is a standard international size and connects to the regular size hose.For a hassle-free installation, check out our handy video guide on how to install your shower hose.
Can the Stonestream products reduce hard water and prevent limescale?
Yes, they can!
Actually, it's exactly what they're designed for.
Both, our showerheads, and our hard water filters, are built to reduce the different unwanted substances from your shower water and purify them.
How to order and what type of kit should I order?
Can't figure out how or what to order? No worries, we got you - visit our How To Order step-by-step guide that covers pretty much everything you need to know about our website and products.
Does Stonestream come with any warranty?
Yes! We offer a full year warranty on all of our shower head models. We're so confident in our products that we offer a hassle-free warranty.
WHERE CAN I BUY Stonestream SHOWER HEAD?
The original Stonestream Shower Head is exclusively available through this online store.
Can I buy Stonestream showerheads on Amazon ?
We have recently launched an new store on Amazon.comto serve our US customers, for the time being
How much do you charge for shipping and how long does your delivery take?
We offer fully trackable FREE shipping worldwide. We worked hard to reduce shipping times in spite of the global pandemic.
Our handling time is normally 1 business day. You'll receive an email update once your order has been shipped. Then another email with your tracking number. Once you've received your tracking information you can track your order here. Shipping duration may vary based on your shipping address, but you can normally expect shipping to take:
US (continental only)
Free Shipping: 7-10 Business Days
Express Shipping: 2-6 Business Days
UK
Free Shipping: 7-12 Business Days
Express Shipping: 2-6 Business Days
Europe
Free Shipping: 8-15 Business Days
Express Shipping: 4-7 Business Days
Worldwide
Free Shipping: 10-21 Business Days
Express Shipping: 8-12 Business Days
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